Heather brings over 15 years of expertise in fire protection engineering technology and building/fire code consulting across Canada. Her work spans building reviews, condition assessments and code interpretation for alternative solutions, from evaluating existing conditions through preliminary design and completed construction. She completed the Rick Hansen Foundation Accessibility Certification Training at Carleton University in 2025, adding formal accessibility credentials to a fire and life safety background, giving Vortex Access's Canadian team a strong, code-literate foundation.